How to Contact Facebook Headquarters

This teaches you the basics of navigating Facebook's Aid Center to troubleshoot typical account issues.

How To Contact Facebook Headquarters



Contact Facebook Office


Approach 1. Using Facebook Resources

1. Open Up the Facebook Help Center page. If you aren't currently logged into Facebook, you'll require click the Visit button in the top right corner of the page to enter your Facebook email address as well as password.

* Sadly, there is no other way to directly contact Facebook-- you can't call, text, e-mail, or otherwise talk with a worker or associate of Facebook. You can, however, make use of Facebook's Assistance Facility to diagnose and also report a problem with your account.

2. Review the options toolbar. This goes to the top of the screen, directly underneath the search bar-- you'll require to drag your computer mouse arrow over each choice to watch its subsections. Your choices consist of the following:

* Making use of Facebook - This area of the Assistance Facility covers basic Facebook performance, consisting of how-tos on friending, messaging, and account development.

* Handling Your Account - Covers items such as your login as well as your account settings.

* Privacy as well as Safety and security - Addresses account security, unfriending people, and hacked/fake accounts.

* Policies and Reporting - Covers standard coverage (abuse, spam, and so on) along with taking care of a departed person's Facebook account and also reporting hacked or fake accounts.

* You can also take a look at the "Questions You Might Have" and also "Popular Topics" areas on this page, given that they cover usual problems as well as grievances.

3. Select an appropriate section. For example, if you're having a trouble with an impostor account, you would certainly pick the "Personal privacy and also Security" section and afterwards click Hacked and Fake Accounts.

4. Evaluation added options. In maintaining with the impostor account instance, you might click the "Exactly how do I report an account that's making believe to be me?" web link. Doing so will certainly raise a collection of steps that explain exactly how to fix your situation.

* For instance, Facebook advises dealing with an impostor account by mosting likely to the account's profile page, clicking ..., as well as clicking Record, after that following the on-screen guidelines.

5. Utilize the search bar to accelerate your procedure. To do this, simply click on the search bar on top of the Help Center page-- it will claim something like "Hi (Your Name), exactly how can we help?"-- and enter a couple of words associated with your complaint. You must see numerous pointers appear in a drop-down menu below the search bar.

* For instance, you might enter "impostor account", after that click on the "How do I report an account for acting?" result.

* The search bar right here only web links to Facebook's pre-written short articles-- if you're seeking a response to a particular issue not covered in the Help Center, miss ahead to the Community web page.

6. Open the Ads Help Facility page. If your organisation or page is having issues with advertisements, your concerns are generally addressed in this area.

* To look into marketing, you'll wish to click Creating Advertisements or Taking Care Of Advertisements.

* For problems with advertising and marketing, you'll need to click Repairing Your Ads and after that pick an issue on the subsequent food selection.

7. Check Out the Facebook Community page. If you can not find your existing problem detailed throughout the Aid Facility, your best option is to seek it in the community online forums right here.

* You'll see a search bar on top of this page-- you can seek out topics (e.g., handicapped accounts) from here.

Approach 2 Submitting a Problem by means of the Better Business Bureau

1. Open up Facebook's Better Business Bureau page.

2. Scroll down as well as click Send an Issue. This is on the reduced best side of the page alongside the Submit a Testimonial button.

3. Click Click Here to Submit a Complaint. This is beneath the "I am seeking to resolve a disagreement with a business" heading on the left side of the page.

4. Fill in the Certification Questions form. Here, you'll need to click the "Yes" or "No" checkbox for each and every of the complying with questions:

* Is this an employee/employer problem?

* Is this a discrimination or civil liberties complaint?

* Does your problem affirm a criminal act?

* Is this an organisation with an issue for collections objectives with another company?

* Is this problem in litigation?

* Is this grievance based exclusively on discontentment with a price?

* Is this complaint concerning an acquisition you wish you never made?

* Are entirely seeking an apology from the business?

* Are you filing this complaint for BBB details just?

5. Click Proceed to Problem Type. You can also click Clear & Begin again to start filling in the form once more.

6. Click Proceed. If you want to alter the language of the following forms, you must first click the "Select Language" bar in the top left corner of the display and after that click your favored language.

7. Fill in the problem form. This will vary from person to person based upon one's personal info and also the nature of one's problem, yet make sure to be as thorough as possible when filling in this type. You should include every one of the following:

* The trouble you're coming across

* The steps you took to settle the issue

* The issues you faced while trying to solve the problem

* Any kind of potential options and/or pointers you can think about

8. Scroll down and also click Submit Grievance.

9. Await an email to arrive. Facebook operates on West Coast time, so expect your email to get here appropriately within 3 to 5 business days.

Technique 3. Sending an Appeal for a Handicapped Account

1. Open the Impaired Facebook Account web page. If your account hasn't been impaired (or isn't presently disabled), you won't have the ability to send an allure.

2. Click the "send a charm" link. This is toward the bottom of the page's paragraph alongside the "If you assume your account was disabled by mistake" line.

3. Enter your Facebook e-mail address. You can additionally use a contact number here.

4. Type in your full name. Make sure the name provided here straight matches the name on your account.

5. Click Pick Files. You'll also need to upload an image of an ID-- be it a motorist's license, a permit, or a passport photo.

* If you do not have a photo of your ID offered, take one now and send it to on your own by means of email so you can download it to your desktop computer.

6. Click on a file location. For instance, you may click Desktop computer here.

7. Click your ID image. This will upload it to the Facebook type.

8. Type information right into the "Additional Information" box. This is the area in which you can validate the resurgence of your account. Take into consideration consisting of information like the following:

* Why your account shouldn't have been deactivated

* Why you want your account to be reactivated

* Any other mitigating aspects that may assist your account be reactivated (as an example, harmful disturbance with your account).

9. Click Send. Doing so will certainly send your kind to Facebook for evaluation. Please keep in mind that you might not receive a feedback for numerous days.

If you don't obtain a feedback within a week, attempt resubmitting your kind.

Approach 4. Recuperating Your Password.

1. Open up the Facebook web site.

2. Click "Forgot Account?". This option is underneath the "Password" area in the top right corner of your display.

3. Key in your name, e-mail address, or contact number. Ensure you can access whichever system you choose to select.

4. Struck Go into.

5. Click Continue.

6. Check your chosen tool of interaction for a code. For instance, if you provided your contact number, you ought to obtain a message with a code.

* If you select e-mail, check your Spam folder.

7. Kind your code into the "Enter Code" field.

8. Click Continue.

9. Click Continue once again. You can also pick to log out of your account on all devices if you believe your account has been maliciously appropriated.

10. Type in a new password.

11. Click Continue. Your password has efficiently been reset across all Facebook platforms (e.g., mobile and also desktop alike).

Tips. If you can't locate the concern regarding which you desire to contact Facebook in the Assistance Facility, attempt looking in the Area section-- the messages there are usually better-suited to afar cases.

Warnings. Facebook's customer support is infamously removed, suggesting that you'll likely get a common action to a lot of inquiries.