Facebook Phone Number Customer Service

This teaches you the basics of navigating Facebook's Assistance Center to troubleshoot typical account problems.

Facebook Phone Number Customer Service



Contact Facebook Office


Method 1. Using Facebook Resources

1. Open Up the Facebook Assistance Center page. If you aren't already logged into Facebook, you'll need click the Log In switch in the leading right corner of the web page to enter your Facebook e-mail address and password.

* Regrettably, there is no other way to straight speak to Facebook-- you can't call, message, email, or otherwise speak with a worker or affiliate of Facebook. You can, nonetheless, utilize Facebook's Assistance Center to identify and also report an issue with your account.

2. Review the alternatives toolbar. This is at the top of the display, straight under the search bar-- you'll require to drag your mouse arrow over each choice to watch its subsections. Your choices consist of the following:

* Utilizing Facebook - This section of the Help Facility covers standard Facebook functionality, including how-tos on friending, messaging, and also account creation.

* Managing Your Account - Covers items such as your login and your profile settings.

* Privacy as well as Safety - Addresses account security, unfriending people, as well as hacked/fake accounts.

* Policies and also Coverage - Covers standard coverage (abuse, spam, etc.) along with handling a deceased person's Facebook account as well as reporting hacked or fake accounts.

* You can likewise check out the "Questions You Might Have" and "Popular Topics" sections on this page, given that they cover common issues and issues.

3. Select a relevant area. As an example, if you're having an issue with an impostor account, you 'd choose the "Personal privacy and also Safety and security" area and afterwards click Hacked and also Phony Accounts.

4. Testimonial additional choices. In keeping with the impostor account instance, you might click the "How do I report an account that's making believe to be me?" link. Doing so will bring up a series of actions that discuss how to fix your scenario.

* As an example, Facebook advises dealing with an impostor account by mosting likely to the account's profile page, clicking ..., and also clicking Report, then following the on-screen guidelines.

5. Utilize the search bar to accelerate your process. To do this, merely click on the search bar on top of the Help Center page-- it will say something like "Hi (Your Name), exactly how can we aid?"-- and also type in a few words related to your grievance. You ought to see a number of ideas appear in a drop-down menu below the search bar.

* For example, you might key in "impostor account", after that click on the "How do I report a represent impersonation?" result.

* The search bar here just web links to Facebook's pre-written write-ups-- if you're seeking a solution to a specific problem not covered in the Assistance Center, avoid ahead to the Area web page.

6. Open Up the Advertisements Aid Facility page. If your business or web page is having concerns with ads, your inquiries are normally addressed in this section.

* To look into advertising and marketing, you'll wish to click Creating Advertisements or Taking Care Of Advertisements.

* For issues with advertising, you'll require to click Troubleshooting Your Ads and after that pick an issue on the subsequent food selection.

7. See the Facebook Area web page. If you can't locate your current problem noted anywhere in the Assistance Center, your best bet is to look for it in the community discussion forums here.

* You'll see a search bar at the top of this web page-- you can look up topics (e.g., impaired accounts) from here.

Method 2 Sending a Grievance using the Bbb

1. Open up Facebook's Bbb page.

2. Scroll down and click Send a Grievance. This gets on the reduced appropriate side of the page alongside the Submit an Evaluation button.

3. Click Visit This Site to Submit a Grievance. This is beneath the "I am wanting to resolve a dispute with a business" heading on the left side of the web page.

4. Submit the Qualification Questions form. Here, you'll require to click the "Yes" or "No" checkbox for each and every of the adhering to inquiries:

* Is this an employee/employer issue?

* Is this a discrimination or civil rights problem?

* Does your issue affirm a criminal act?

* Is this a service with a problem for collections objectives with one more company?

* Is this issue in litigation?

* Is this grievance based only on frustration with a rate?

* Is this complaint regarding a purchase you wish you never made?

* Are solely looking for an apology from business?

* Are you submitting this issue for BBB information just?

5. Click Proceed to Problem Type. You can likewise click Clear & Start Over to start filling out the type once more.

6. Click Proceed. If you want to change the language of the list below forms, you need to first click the "Select Language" bar in the leading left edge of the display and then click your recommended language.

7. Complete the grievance type. This will certainly vary from person to person based on one's individual details and also the nature of one's grievance, however make certain to be as extensive as possible when filling in this form. You ought to consist of every one of the following:

* The trouble you're running into

* The actions you required to fix the trouble

* The concerns you faced while trying to solve the trouble

* Any prospective remedies and/or pointers you can think of

8. Scroll down as well as click Submit Issue.

9. Wait for an email to arrive. Facebook operates West Coast time, so expect your email to show up as necessary within 3 to five service days.

Method 3. Submitting a Charm for an Impaired Account

1. Open Up the Impaired Facebook Account page. If your account hasn't been handicapped (or isn't presently handicapped), you won't have the ability to submit a charm.

2. Click the "send a charm" web link. This is towards all-time low of the page's paragraph next to the "If you believe your account was disabled accidentally" line.

3. Key in your Facebook email address. You can also utilize a contact number below.

4. Type in your full name. See to it the name listed below straight matches the name on your account.

5. Click Pick Documents. You'll likewise require to submit a photo of an ID-- be it a chauffeur's permit, an authorization, or a passport photo.

* If you do not have an image of your ID available, take one currently and send it to yourself using email so you can download it to your desktop computer.

6. Click a data location. For example, you might click Desktop computer right here.

7. Click your ID image. This will publish it to the Facebook form.

8. Type details right into the "Additional Information" box. This is the room in which you can justify the reactivation of your account. Think about including details like the following:

* Why your account shouldn't have been shut down

* Why you desire your account to be reactivated

* Any other mitigating elements that might assist your account be reactivated (for instance, destructive disturbance with your account).

9. Click Send out. Doing so will certainly send your form to Facebook for review. Please keep in mind that you might not obtain a response for several days.

If you do not obtain an action within a week, attempt resubmitting your type.

Approach 4. Recouping Your Password.

1. Open up the Facebook web site.

2. Click "Forgot Account?". This choice is beneath the "Password" area in the leading right edge of your screen.

3. Type in your name, e-mail address, or telephone number. Make sure you can access whichever system you choose to opt for.

4. Hit Go into.

5. Click Continue.

6. Inspect your preferred tool of interaction for a code. For example, if you detailed your telephone number, you need to obtain a message with a code.

* If you select e-mail, check your Spam folder.

7. Type your code into the "Get in Code" field.

8. Click Continue.

9. Click Continue again. You can likewise choose to log out of your account on all tools if you believe your account has actually been maliciously appropriated.

10. Enter a brand-new password.

11. Click Continue. Your password has actually successfully been reset throughout all Facebook platforms (e.g., mobile as well as desktop alike).

Tips. If you can not locate the issue concerning which you wish to speak to Facebook in the Assistance Center, attempt searching in the Community section-- the posts there are usually better-suited to out-of-the-way instances.

Warnings. Facebook's customer care is notoriously detached, indicating that you'll likely get a common reaction to a lot of inquiries.